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51 guides, products and tools

• Free tool · Free tools

  Printable tech-support card

  Write a known helper, willing backup and official support route.

• Free tool · Free tools

  Technology handover worksheet

  Plan support, maintenance, account ownership and cancellation.

• Free tool · Free tools

  Product trial checklist

  Record setup, everyday use and return deadlines.

• Guide · Home safety

  A plan for living well at home

  Family support, fall safety and priorities before shopping.

• Guide · Staying connected

  When you can't be your parent's tech support: make a backup plan together

  Agree on realistic support, a willing backup and a next step when the usual helper is unavailable.

• Guide · Home safety

  Bathroom support for an aging parent: decide before you buy

  Talk through bathing and toileting difficulties, compare support options, and prepare questions about fit, installation, total cost and upkeep.

• Guide · Home safety

  What to do if an older adult falls down stairs

  When to call 911, why not to lift someone after a stair fall, head-injury warning signs, and what to tell emergency responders.

• Guide · Home safety

  After a parent falls: what to tell and ask their doctor

  Prepare a useful fall history, medication list and appointment questions, then turn the clinician’s instructions into a practical family plan.

• Guide · Home safety

  Home fall-prevention checklist for an aging parent

  Check stairs, nighttime routes, bathrooms and everyday storage, then assign practical fixes with your parent. Includes a free printable CDC checklist.

• Guide · Home safety

  How to share care for an aging parent without losing track

  Create a clear family care plan with your parent: named tasks, backups, missed-check-in arrangements, privacy and realistic limits.

• Guide · Home safety

  Smoke alarms for an older parent: hearing, testing and an escape plan

  Check whether an aging parent can hear the alarm, plan an accessible escape route, and assign smoke-alarm testing without relying on a phone notification.

• Guide · Home safety

  Carbon monoxide alarm going off: what families should do

  Immediate steps when a CO alarm sounds, why symptoms and silence can mislead, and how to prepare an older parent’s home before an incident.

• Guide · Home safety

  Power outages and home medical devices: a family backup plan

  Prepare a device-specific backup-power, contact and relocation plan for an aging parent who uses electrically powered medical equipment.

• Guide · Home safety

  My parent keeps leaving the stove on: what should we do?

  Address repeated stove incidents respectfully, arrange safer meal support, and assess timer or shutoff devices without assuming they solve the cause.

• Guide · Scam prevention

  My parent sent money to a scammer: what to do next

  Contact the right payment provider, preserve useful evidence, avoid recovery scams and support your parent without blame.

• Guide · Scam prevention

  A fake virus warning or remote-access scam: helping your parent respond

  Separate a frightening pop-up from real support, stop remote access, secure accounts and find trusted technical help after a scam.

• Guide · Scam prevention

  A caller sounds like your grandchild and needs money: how to check

  A practical family verification plan for fake emergency calls, including AI-cloned voices, secrecy demands and a trusted callback routine.

• Guide · Scam prevention

  Helping a parent freeze their credit: a practical checklist

  Understand credit freezes versus fraud alerts, use official bureau contacts, preserve account access and avoid confusing a free freeze with paid products.

• Guide · Staying connected

  My aging parent seems lonely: practical ways to help

  Find out what kind of connection your parent wants, remove practical barriers and build a manageable routine without treating technology as a cure.

• Guide · Staying connected

  Help an older parent join a video call or telehealth visit

  A repeatable setup, practice and troubleshooting checklist for family video calls and medical visits, including accessibility and a phone backup.

• Guide · Staying connected

  My parent cannot hear phone calls clearly: what can help?

  Separate sudden hearing changes from everyday call difficulties, improve communication and prepare useful questions about hearing support and captions.

• Guide · Staying connected

  Share family photos with an aging parent without oversharing

  Choose an easy photo-sharing routine, check who can see or add pictures, and plan account access, removal and digital-frame setup with your parent.

• Comparison · Medical alerts

  A help button, a mobile pendant, or a smartwatch?

  Compare six medical-alert options by everyday fit, connection, ongoing costs, and the questions to answer before paying.

• Comparison · Scam prevention

  Fewer unwanted calls. Keep the calls that matter.

  Compare call-blocking apps, a familiar home phone, and broader security tools for an aging parent—with free options and setup checks first.

• Comparison · Home safety

  A clearer path from the bedroom to the bathroom.

  Start with bathroom support and nighttime lighting, then compare six home-safety products by purpose, installation and ongoing upkeep.

• Guide · Home safety

  Choosing technology with your aging parent: start with one conversation

  Choose a useful next step with your parent. Discuss their priorities, everyday routines, costs, privacy, and support before comparing technology.

• Guide · Scam prevention

  A family plan for suspicious calls, texts, and pop-ups

  Make a simple family plan for suspicious messages: pause, verify independently, and ask for help. Includes a contact card and US recovery resources.

• Guide · Home safety

  Home safety: choose one everyday problem to solve first

  Start a home-safety conversation with your parent’s everyday routines. Identify concerns, compare simple changes, and plan who will help.

• Guide · Medical alerts

  Medical alert systems: questions to ask before you choose

  Compare medical alert systems by daily use, coverage, response process, charging, privacy, and total cost. Take these questions to each provider.

• Product in comparison · Medical alerts

  Medical Guardian MGMini

  Someone wanting a dedicated mobile help device.

• Product in comparison · Medical alerts

  Bay Alarm Medical SOS All-In-One 2

  Someone comparing one wearable system for home and away.

• Product in comparison · Medical alerts

  Lifeline On the Go

  Someone considering a dedicated mobile alert service.

• Product explainer · Medical alerts

  Lively Mobile2

  Someone preferring a dedicated help device to a smartwatch.

• Product explainer · Medical alerts

  Alert1 EZ Care

  Someone mainly at home with a compatible landline.

• Product in comparison · Medical alerts

  Apple Watch SE 3

  Someone comfortable with a smartwatch and its setup.

• Product in comparison · Scam prevention

  Nomorobo Max

  Mobile call and text filtering.

• Product in comparison · Scam prevention

  Robokiller

  An alternative mobile call/text filtering service.

• Product in comparison · Scam prevention

  AT&T DL72219 Smart Call Blocker

  Someone who prefers a familiar home telephone.

• Product in comparison · Scam prevention

  Aura

  A family considering a broader identity/security subscription.

• Product in comparison · Scam prevention

  Norton 360 Deluxe

  Someone wanting device security and scam-checking tools.

• Product in comparison · Scam prevention

  1Password Families

  A household needing unique passwords and recovery planning.

• Product in comparison · Home safety

  Moen Home Care R8924 grab bar

  Support at a carefully chosen bathroom location.

• Product in comparison · Home safety

  Philips Hue Motion Sensor + compatible lighting

  Automatic lighting without reaching a switch.

• Product in comparison · Home safety

  First Alert SC5 Battery Smart Smoke & CO Alarm

  Smoke/CO detection with connected notifications.

• Product in comparison · Home safety

  Kidde Water Leak + Freeze Detector 60WLDR-W

  Notification of a leak or freezing conditions.

• Product in comparison · Home safety

  Ring Battery Doorbell 2K

  Seeing and speaking to visitors from a phone.

• Product in comparison · Home safety

  X-Sense SC07-WX

  An alternative connected smoke/CO alarm to investigate.

• Product explainer · Staying connected

  Skylight 10-inch Frame

  A parent who enjoys family photos, with help for setup and ongoing sharing.

• Free tool · Free tools

  Cost comparison calculator

  Compare first-year and renewal costs.

• Free tool · Free tools

  Family Action Plan

  Decide who will do what next.

• Free tool · Free tools

  Free Decision Kit

  Read or print questions to ask before choosing technology.